Legal terms and conditions for using plendokari.top services
Last updated: January 2026
By accessing and using the website plendokari.top and our retail customer retention analytics services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and plendokari.top SARL.
If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
These services are provided by:
plendokari.top SARL
Place d'Armes 109
4224 Differdange
Esch-sur-Alzette, Luxembourg
Registration Number: RCSB857496
VAT Number: LU85361427
plendokari.top provides retail customer retention analytics systems and related services. Our platform offers data analysis, customer behaviour insights, predictive modelling, and personalisation tools designed to help retail businesses improve customer retention and growth.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to notify clients of significant changes.
When using our services, you agree to:
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
For analytics services, you are responsible for ensuring that you have appropriate legal basis and consent for sharing customer data with us, and that such sharing complies with applicable data protection laws.
All content, software, algorithms, and materials provided through plendokari.top, including but not limited to text, graphics, logos, analytics models, and software code, are the intellectual property of plendokari.top SARL or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to use our services for their intended purpose. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our proprietary algorithms.
Any feedback, suggestions, or ideas you provide regarding our services may be used by plendokari.top without restriction or compensation.
We strive to maintain high availability and performance of our services, but we do not guarantee uninterrupted or error-free operation. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control.
We reserve the right to impose reasonable usage limits and to suspend or terminate access to our services if usage patterns negatively impact system performance or violate these terms.
Service fees and payment terms are specified in individual service agreements or quotations. Unless otherwise stated, all fees are in Euros and exclude applicable taxes, which are your responsibility.
Payment is due according to the terms specified in your service agreement. Late payments may result in service suspension and additional charges. We reserve the right to change our pricing with reasonable notice.
To the maximum extent permitted by applicable law, plendokari.top SARL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the claim.
We do not warrant that our services will meet your specific requirements or that the operation of our services will be uninterrupted or error-free. Your use of our services is at your own risk.
You agree to indemnify, defend, and hold harmless plendokari.top SARL, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
Both parties acknowledge that they may have access to confidential information. You agree to maintain the confidentiality of any proprietary information, algorithms, or methodologies disclosed by plendokari.top. Similarly, we commit to protecting the confidentiality of your business data in accordance with our Privacy Policy and applicable data protection laws.
Either party may terminate the service relationship at any time with appropriate notice as specified in the service agreement. We reserve the right to immediately suspend or terminate your access to our services if you violate these terms or engage in behaviour that we reasonably believe is harmful to our business or other users.
Upon termination, your right to use our services ceases immediately. Provisions of these terms that by their nature should survive termination shall remain in effect, including intellectual property rights, limitation of liability, and governing law clauses.
We will make reasonable efforts to provide you with access to your data for a limited period following termination, subject to our data retention policies and applicable law.
These Terms of Service are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The failure to enforce any right or provision in these terms shall not constitute a waiver of such right or provision.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.
These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and plendokari.top regarding the use of our services and supersede all prior agreements and understandings.
If you have any questions about these Terms of Service, please contact us:
plendokari.top SARL
Email: [email protected]
Phone: +352 27953770
Address: Place d'Armes 109, 4224 Differdange, Luxembourg